Salary: Your basic will be £22,984 with a monthly bonus scheme depending on the capacity of your chair.
The Lush HairLab; a hair salon brand, Beak St, Soho
The Lush HairLab is an innovative salon concept where we care. We care about the clients, the staff, the planet, the products we use and the way we make people feel. We want to impact the industry, proving that a hair salon can be a welcoming space providing people with experts in specific textures and techniques. No matter what race, gender, age, background, hair type or texture, everyone will receive an expert and educational led service for their hair and scalp. All Are Welcome, Always.
Hairdressing and barbering are art forms that we respect. We encourage the artist to play to their strengths by recruiting specialists led by techniques and textures, such as; barbering, Afro hairdressing/barbering, Asian hairdressing/barbering, locs specialists, colour specialists and cutting specialists.
We are opening our salon concept in the heart of Soho in June. We are on a mission to build a team of talented specialists. If you specialise in an area of hair and feel passionate about working with a brand to impact the future of hairdressing, then we see you, we celebrate you, we want you!
Responsibilities
- Learn and provide Lush HairLab services; you will be performing the full client journey including consultation, hair washing, and cutting/styling
- Building rapport with the clients by being inquisitive, asking questions, and sharing your knowledge, with the aim of giving the client what they need to create the style and effect at home
- Communication is key to a successful shop and team. As part of this role, you would be expected to contribute to and maintain this supportive working environment.
- You would be expected to maintain standards of both personal and workspace presentation and hygiene, perform consultations and aftercare, respect Health & Safety and respect Data Protection.
- Support shops & attend events (internal and external) to promote new hair care product or service launches
- Using specialist skills and knowledge to support the Lush PR team to promote the Lush HairLab
- Passion for wanting to educate your clients on how to take care of their hair at home, as well as demonstrating any styling techniques to your client
- Showcase a can-do attitude and attention to detail.
- The ability to share Lush's buying stories, ethics, and product knowledge throughout the customer journey.
- Confident and decisive to ensure the client feels safe in expert hands
- Must be motivated, trustworthy, and driven
- Must be open-minded to our new approach to salon life
- Be open to adopting new ways of describing hair by using positive language
- You will be expected to share your knowledge with clients and skill-swap sessions with your peers
The ideal candidate
- Minimum SVQ/NVQ Level 2 in Hairdressing OR relevant experience in Barbering OR relevant experience as a Locs specialist
- 5 + years recent industry experience, presenting up-to-date skills and techniques
- To have a developed high standard skillset in your sector and be able to demonstrate this
- An open-minded approach to receiving further training in the Lush HairLab way (product education, henna applications, client experience, and journey)
- An established client base is beneficial
- Exceptional customer service skills
- Organised approach to salon life
- Professional and client-focused
- Qualifications or experience in educating in your specialist field to other hairdressers/barbers is beneficial
What you'll get
To set you up for success, you will receive complete training from our team of product experts and stylists with the correct tools and guidance, on all things Lush and Lush HairLab. You will be an ambassador for the Lush HairLab as we pride ourselves on excellent customer service, displaying excellent product knowledge, consultations skills, and education for the hair and scalp so you can complete your job role to the best of your ability. You will be expected to keep on top of your knowledge, with the addition of products through changing/seasonal ranges.
Please submit your CV and covering letter letting us know all about you, your experience, and what you would bring to the HairLab team. They could include:
- How your passion for hair and working with a diverse client base make you the ideal candidate for this role
- Any experiences (if any) you have had in the hair industry e.g. shows, shoots, and events
- We'd also love to hear all about your hidden talents no matter how big or small!
Part of the interview process will be a practical skills trade test.